Ticketmaster

Guide to integrating Ticketmaster with the Venue ID.

Overview

To enhance the chat experience with Ticketmaster event information, integrating the correct Venue ID is required. This guide walks you through finding a Venue ID using the Ticketmaster API, ensuring your chat interface displays accurate event feeds.

Configuration

To identify a venue ID using the Ticketmaster API Explorer, follow these steps:

1. Navigate to the Ticketmaster Developer Portal and log in to ensure your API key automatically populates (required for searching).

2. Select “Venue Search” from the dropdown menu.

3. Expand the search parameters and enter the venue name in the “keyword” field.

1. Hit “GET” to execute the search.

2. From the results, identify your venue and expand its details to find the id field. This ID can be copied with a provided button.

1. Save this ID for future reference in the ON platform.

Implementation Notes:

• When multiple venues share the same name, verify the city or location matches your desired venue.

• The API key needed for the direct URL method must be obtained from Ticketmaster and is unique to each developer or partner.

• Understanding JSON format and navigating code blocks may require some technical knowledge. Tools like JSON Formatter can make this easier.

Next Steps

Once you have the Venue ID, it can be integrated into a supported Automations configuration settings. This enables the chat to pull event information directly from Ticketmaster, offering users real-time updates and the ability to explore events specific to the venue.